Contact · London
Tell us what you have noticed.
Call All Pests Gone on 020 3318 2099 or send the key details of the problem. Your postcode, property type and a simple description help us give more useful advice.
- Phone: 020 3318 2099
- Email: office@allpestsgone.com
- London and M25 coverage
A CLEAR FIRST STEP
Useful answers before any work begins.
You do not need to know the name of the pest before contacting us. Start with the signs: what you saw, heard or found, where it happened and when it began.
When you contact All Pests Gone, start with the simple facts: what you have seen, where it happened, when it started and whether the property is a home or a business. You do not need to diagnose the problem yourself. We use those details to understand the likely risk, decide whether an inspection is needed and explain the next sensible step. This keeps the conversation practical and avoids promises before the property has been properly assessed.
WHAT YOU CAN EXPECT
A service built around the property.
Phone: 020 3318 2099
We explain what this means for your booking, what information is useful and what the next practical action should be.
Email: office@allpestsgone.com
We explain what this means for your booking, what information is useful and what the next practical action should be.
London and M25 coverage
We explain what this means for your booking, what information is useful and what the next practical action should be.
THE DETAILS THAT MATTER
What the service includes
During the first conversation, we may ask about the number of sightings, rooms affected, recent building work, previous treatment, children, pets, food areas and whether the property is residential or commercial.
The service is shaped around the building, the level of activity and the way the space is used. A flat above a restaurant may need a different approach from a detached house, an office or a managed block. We look at the areas connected to the problem, not only the first place where activity was noticed. Where useful, we explain treatment choices, access requirements, preparation, likely follow-up and practical work that may reduce the chance of the same issue returning.
What we look for
If safe, check the immediate area for droppings, damage, a flight path, shed skins or a visible gap. Do not dismantle building parts, move a nest or place yourself close to an animal to obtain a photograph.
HOW IT WORKS
Simple steps. Clear communication.
Before the visit
Have the full postcode and a contact number ready. For managed or rented property, know whether you can authorise access and work. For businesses, tell us about opening hours and sensitive operational areas.
During the visit
We will explain whether the information suggests an inspection, direct treatment, monitoring, proofing advice or another service. If a visit is booked, confirm access details and any preparation before the technician arrives.
The service plan
The correct service cannot always be confirmed by phone. Where identification, access or the extent of activity is uncertain, an inspection may be the most responsible first booking.
After the work
Keep the appointment details and preparation advice available to everyone who may provide access. If the situation changes before the visit, contact us so the technician arrives with accurate information.
LOCAL KNOWLEDGE
For London homes and businesses
Please allow for London travel and access conditions. Parking restrictions, concierge arrangements, loading bays and controlled entrances can affect arrival and should be shared when the booking is made.
London properties often share walls, drains, roof spaces, service routes or waste areas. That means activity may be connected to a neighbouring space or a part of the building that one occupier cannot access. We explain what can be addressed during your visit and what may need permission from a landlord, managing agent, freeholder or neighbouring business. For commercial premises, we can discuss access, customer-facing areas, staff awareness and sensible timing so the response fits day-to-day operations.
CLEAR EXPECTATIONS
Pricing and practical next steps
Ask what the quoted price includes, whether VAT applies, how many visits are expected and which factors could change the scope. Clear information protects both the customer and the technician.
The final price depends on the pest, property, affected areas, access, preparation, treatment method and number of visits. We explain the likely scope before work starts and point out factors that could change it. No responsible pest-control company can guarantee that every problem will disappear immediately or that pests can never return. What we can provide is a clear assessment, work based on the evidence and practical advice that helps you make informed decisions about the property.
STRAIGHT ANSWERS
Questions customers often ask.
When should I call?
For urgent activity, call rather than relying only on email. If there is an immediate medical, fire, gas or structural danger, contact the appropriate emergency service before pest control. Call promptly if there is a risk to people, food, customers or occupied rooms.
Do I need to identify the pest?
No. Describe what you have seen, heard or found and tell us where it happened. We will ask focused questions and explain whether an inspection is the right first step.
How should I prepare?
Have the full postcode and a contact number ready. For managed or rented property, know whether you can authorise access and work. For businesses, tell us about opening hours and sensitive operational areas. Tell us about children, pets, vulnerable occupants and food areas before work begins.
Is one visit always enough?
Not always. The pest, building, level of activity and access determine whether monitoring or follow-up is needed. We explain the expected scope before work starts.
PESTS OUT. PEACE IN.
Talk to the London team.
Tell us what you have noticed and share your postcode. We will explain the most useful next step for contacting all pests gone.